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A pick list sends a picker once through the warehouse for several orders: it merges the lines of the same product into one stop, puts the stops in the warehouse’s route order, and says which tote each order’s units go into. You make pick lists on Sales > Pick lists, from the order list, or from an order’s card.
Pick lists need the Packing and picking feature and Inventory’s Locations: an order is picked from the locations that hold its products. Ask Omnilinker to switch them on for your organization, then put your stock away into locations. See Locations and labels.

The Pick lists page

Open Sales > Pick lists. You need the Pick lists permission. The page shows one warehouse at a time; choose it in the line under the title. That line also says:
  • today: the lists open now and the lists finished today;
  • how many orders a list could take now in the warehouse and pick in full, counting at most 500 (the page shows 500+ then). Orders are counted in the order a new list takes them (Order first): when the stock runs out before an order, it is counted under +N only in part instead, because the picker would report the rest short;
  • how many pickers are picking a list right now;
  • how many orders cannot be picked because of their stock: a product is on hand but not in any location, a product is out of stock, or other lists take all of it. Click the link to see those orders grouped by why; for stock not in a location, Put it away to include them opens Stock levels.
The count of orders ready is refreshed when you open the page or change the warehouse, and after you make or cancel a list here; a list made elsewhere (an automation, another person) shows within a minute. Above the lists, Courier pickups today has a card for each carrier with orders in the warehouse: how many orders are ready to pick, how many were picked today, and a bar of the day’s orders picked so far. Not known covers the orders whose carrier Omnilinker doesn’t know (see Delivery method). Click a card to make a pick list of that carrier’s orders. The cards follow the page’s 15-second refresh, and they don’t show pickup times. The lists are on three tabs: Each row shows the list’s number; the courier it was made for (from a courier’s card) or its kind, with its cart; its orders and units; the picker; the progress (for example “18 of 31 units · location 11 of 19”); and its state: The page reads the lists again every 15 seconds, so you see the pickers’ progress without reloading it.

Make a pick list

Click New pick list, or press N. The panel beside the lists has these choices:
  • Orders for: every order ready to pick in the warehouse, or the orders that match the filters you add with + Add filter (status, source, or a search such as an order number or a buyer). Opened from a courier’s card, the panel filters by that Carrier; remove the chip to pick for every carrier.
  • How to pick:
  • Totes on the cart: how many totes the list plans for. It starts at your Totes on a cart setting.
  • Order first: Priority, then oldest or Oldest first: which orders the list takes when more match than fit.
  • Picker: Anyone: first free handheld takes it, or a person who has the Pick on a handheld permission.
The panel previews the plan as you change your choices: the Orders, Units and Location stops, the route from its first to its last location and how many zones it crosses, and which orders go into which tote (T1, T2…). Lines for the same product at the same location merge into one stop. Orders the list cannot take are listed in a warning with the reason, for example A product on hand but not in any location, A product out of stock, Other lists take all the stock, No room on the cart or Already on a pick list. For a product on hand but in no location, Put it away to include them opens Stock levels for the warehouse, where Not in a location lists what to put away (the link shows if you may open Stock levels). While the preview catches up with a change you typed, it is dimmed and Send to handhelds waits, so the list you send is always the plan you see. A filter considers at most 500 orders a list could take, and looks at no more than the first 5,000 matching orders. If the panel says only the first orders were looked at, narrow the filter. Then click:
  • Send to handhelds: the list is made and waits for its picker, or for anyone.
  • Print paper list: the list is made the same way, and its paper list opens, ready to print.

From the order list or an order

On Sales > Orders, tick the orders and click Create pick list in the bar above the list. On an order’s card, open Actions and choose Pick this order. Both open the same panel with those orders, and you choose the warehouse there. You need the Make pick lists permission.

A list’s details

Click a list to open it beside the table. You see its picker, its times and its progress, then:
  • Route: the stops in the order the picker walks them, with the location, the product with its SKU and EAN, the quantity, what was picked, what was short and the tote. Skipped stops come after the open ones.
  • Orders: each order with its tote, units, picked and short units, and its outcome (Complete, Short or Taken off).
  • Totes: which orders each tote holds, and whether the list still holds it.
What you can do there depends on your permissions:
  • Assign picker (Give pick lists to pickers): give the list to another picker. A list back to Anyone only while nobody has started it.
  • Cancel list (Cancel pick lists): its orders can go on another list. Units already picked stay picked, in their totes.
  • Empty tote (Set up carts, totes and drop locations): on a finished or cancelled list, once you have taken a tote’s units out, the list lets the tote go so it can take another list’s orders.
  • Print paper list: opens the list’s paper list in a new tab.

The paper pick list

The paper list puts each list on its own sheet: the list’s number and barcode, its picker, then the stops in route order with the location, the product, its SKU and EAN, the quantity, the tote each order’s units go into, a box to tick and a column for what was short, then the orders. Print it with Print, or from your browser.

Carts, totes and drop locations

Pickers scan what they pick into: a cart carries totes, a tote holds one order (or a shared run of Single items or Same product), and a drop location is where a picker leaves a finished cart for packing. Set them up on Carts and totes, at the top of the Pick lists page. You need the Set up carts, totes and drop locations permission. The page groups everything by warehouse, then lists what goes to any warehouse:
  • Carts, each with its totes in slot order (T1, T2…);
  • Loose totes, on no cart;
  • Drop locations, which always belong to one warehouse.
Each one shows its state: free, On PL-0142 while a pick list holds it, or Switched off. Search by code or name above the list.

Add or change a cart, tote or drop location

Click New (or press N), or + Cart, + Tote or + Drop location under a warehouse, and fill in:
  • Code: what its label’s barcode holds (OL-C- and the code). Letters, digits and symbols, without Polish letters. Each code is unique in your organization.
  • Name: optional, shown beside the code.
  • Warehouse: a cart or tote of Any warehouse can take any warehouse’s list; a drop location needs one.
  • For a new cart, Totes on the cart: the cart’s totes are made with it, one in each slot, named after the cart (K01-T1 to K01-T12). It starts at your Totes on a cart setting; enter 0 to add the totes later.
  • For a tote, On cart and Slot (a tote on a cart belongs to the cart’s warehouse or to none), and Units per shared tote: how many units it takes on a shared run. Left empty, it takes your Units per shared tote setting.
Click a cart, a tote or a row to change it beside the list. Untick Switched on to stop pickers scanning it and new lists taking it. Delete removes it; a deleted cart’s totes stay, on no cart. While a pick list holds a cart or a tote, its warehouse, cart and slot stay as they are, and it can’t be switched off or deleted, until the list lets it go. Omnilinker says which list holds it. It also refuses, with the reason, a tote on a cart of another warehouse, a slot or a code already taken, and a drop location with no warehouse. Tick the carts, totes or drop locations and click Print labels. Ticking a cart ticks its totes too. The labels print at the size set for location labels (see Locations and labels): they go to the warehouse label printer when your organization prints from Omnilinker and you may print, otherwise they are saved as one ZPL file. One print takes at most 200 labels; print the rest next. Print label beside a single one prints just that one.

Empty a tote

A finished or cancelled list keeps holding the totes its units are in, so they are not used for another list before someone takes the units out. Once you have, click Empty tote on the tote (here or in the list’s details): the list lets it go and it can take another list’s orders.

Short picks and To check

When a picker finds fewer units than expected in a location, finds it empty, or finds another product there, the location goes on Inventory > Locations > To check, under Short picks: the reason (for example Short pick: empty), what was found against what was expected, the location, the product, the pick list, the picker and when. Count the location with Count this location; the count corrects its stock and takes it off the list. See To check.

Picking settings

Picking settings on the Pick lists page opens Settings > Sales > Picking. You need the Change packing settings permission and the Packing and picking feature.

Permissions