Manage listings

The Marketplace listings page lists every listing on your connected marketplace accounts: drafts, listings on their way to the marketplace, live ones, and those that were rejected or ended. From here you publish, end and relist listings, send prices and stock on demand, and see why a listing was rejected. Open Marketplace > Marketplace listings. You need the Listings permission; the actions need more, see Permissions. To create listings, see Create listings.

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Find a listing

• The search box finds listings by their own title, their external ID, or the ID of the marketplace product they are matched to. Capitals matter. A listing whose title is empty uses the product name, and the search does not find it by that name.
• The account list shows All accounts, or one account. Accounts are grouped by marketplace.
• The state chips show All and each state with its count. Rejected and Error turn red when they have listings. Click a chip to show that state.
• With accounts on more than one marketplace, the marketplace chips show All providers or one marketplace.

The list shows 25 listings per page, most recently changed first. Above the list:

• Synchronization is stopped lists the accounts on the page for which no prices or stock are being sent, because the account is switched off or not connected. Reconnect or switch on the account on Marketplace accounts.
• Resume worksheet: account (N) links lead to the worksheets with unfinished drafts; see Complete and publish in the worksheet.

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The listings table

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States

An Active listing can carry a warning with the marketplace’s own status when it may not be fully live there yet: on OLX Limited (ad quota exceeded), Unconfirmed, Under moderation or Blocked, on Allegro Activating. On Allegro, the State column also shows a chip for each other Allegro marketplace that approved the offer; see Other Allegro marketplaces.

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The Price column

The first line is the listing’s price rule: a fixed price such as 129.90 PLN, a formula such as ×1.1 +5.00, or — when the listing takes the price level’s price as it is. A circular-arrow icon means the price or stock is still waiting to be sent; otherwise, hovering over the cell shows what was last sent, for example “Sent: 129.90 PLN / qty: 4”. The lines below say:

• Where the price comes from: Fixed price, Price level: …, Price level: … (from the account settings), Price level: … (recommended retail price), The price level is no longer available, or The price is not synchronized when price sync is off.
• sent …: when a price was last actually sent to the marketplace.
• last checked …: when the sync last looked at the listing, which is not a confirmation that a price was sent. not checked yet means it has not looked yet, and account synchronization is stopped that the account is off or not connected.

A listing whose price does not change is checked regularly but sent rarely, so sent is often much older than last checked.

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Actions

A listing that was live must be ended before it can be deleted: “Only draft, rejected, or error listings can be deleted — end the listing first.” If an action fails, Omnilinker says “This action failed. The list has been refreshed to show the current state.” If the marketplace refuses to end a listing, it stays Active, although the message still says “Listing ended.”; check the State column after you end a listing.

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Relist

Relist asks the marketplace to reactivate the ended offer. If the marketplace refuses, the listing stays ended: “The marketplace rejected reactivating this listing. It remains ended — check the logs for details, then adjust (e.g. restock) and try again.” A listing that never reached the marketplace is published again instead.

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End or relist many listings

With the Manage listings permission, the table has checkboxes. Tick listings, or tick the header to select the whole page. The bar above the table shows “N selected”, with End selected, Relist selected and Clear selection. Omnilinker asks you to confirm, and says how many selected listings it skips: End selected ends only Active listings, Relist selected relists only Ended ones. Afterwards it reports “N succeeded, N skipped, N not processed”.

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Why a listing was rejected

Click Why rejected?, or the error under the product name. Why was this listing rejected? lists the marketplace’s messages, each with its code and the field it concerns. Fix in worksheet opens the account’s worksheet, where the row shows the same reasons. After you fix it, publish it again.

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Price and stock sync

For an Active listing with Sync price automatically or Sync stock automatically on, Omnilinker keeps the marketplace in step with your catalog and stock. Every 10 minutes, it takes up to 200 such listings per account, the ones checked longest ago first, works out each listing’s current price and quantity, and sends only what changed. On an account with more listings, a listing may wait more than one round. How the price and quantity are worked out is in Price, stock and sync. Omnilinker does not sync an account that is switched off or not connected. On OLX, which has no stock quantities, a quantity of 0 deactivates the advert and a quantity above 0 activates it.

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Sync now

To send prices and stock without waiting:

• For a whole account: pick the account in the account list and click Sync now.
• For one listing: click Send this listing’s price and stock now in its row.

Omnilinker answers:

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Changes made on the marketplace

Every 5 minutes, Omnilinker reads Allegro’s list of changes made to your offers directly on Allegro. Once an hour, it also checks every Active listing on Allegro and OLX with the marketplace itself, for accounts that are switched on and connected.

• When the price or the stock of an Allegro offer is changed on Allegro, and the listing has Sync price automatically or Sync stock automatically on for that value, Omnilinker does not overwrite it, and sends you the notification A listing changed directly on the marketplace. Review the listing and decide which value should apply. A price change within 15 minutes of Omnilinker sending the price is taken as Omnilinker’s own change and raises nothing. With the sync off, a change on Allegro raises nothing. Changes to other fields, such as the title, are not reported.
• When an Allegro offer that Omnilinker shows as ended becomes active again on Allegro, you get A listing was reactivated directly on the marketplace. Omnilinker still shows the listing as Ended.
• When an offer that Omnilinker shows as Active is no longer live on the marketplace, Omnilinker marks it Ended. Allegro’s list of changes, or a message from OLX about the advert, usually brings this in minutes, and then you get no notification. When only the hourly check finds it, you also get A listing ended on the marketplace without notice.

See Notifications.

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Edit a live OLX listing

For an Active OLX listing, click Edit live listing. Edit live listing opens with the Title, Description and Price. “Changes are sent straight to the marketplace — this listing stays Active.” The title must not be empty and must fit OLX’s limits of 16 to 150 characters. The description must be at least 80 characters, unless the listing’s template provides the description. Click Save: “Live listing updated.” If OLX refuses, the dialog says “The marketplace rejected the change:” with OLX’s reason. The price you enter becomes the listing’s fixed price. If a repricer rule sets prices at the listing’s price level, the dialog warns that the rule will no longer set this listing’s price. See Repricer rules. Edit live listing is not available for Allegro. Omnilinker does not change the title or description of a live Allegro offer; its price and quantity still follow price and stock sync.

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Other Allegro marketplaces

An Allegro offer can also be visible on Allegro’s marketplaces in other countries. Click Other Allegro marketplaces in the listing’s row. The dialog shows each other marketplace with its price and status. “Allegro decides on its own where this offer is visible — it qualifies it from the delivery methods your shipping rates cover.” You cannot switch a marketplace on here; you can set its price and read Allegro’s verdict. For each marketplace you can:

• Type a price and save it. It is sent to Allegro straight away. Without one, Allegro converts the base price at its own exchange rate.
• Price it from a price level with Price from a level or Change price level. The sync then sends that level’s price on its next runs, replacing a typed price. The account’s Listing defaults can set a level for each marketplace for all its listings.

A listing that is not published yet has no status to read: “A price set now is sent with the first publish.”

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OLX promotions and packets

Promote this listing (an Active OLX listing) opens Promote listing: the promotions Running on this listing and those Available to buy, with their duration. Choose the Payment method (Prepaid balance or Invoice (postpaid)), click Buy, and confirm in Confirm the charge. A promotion that is already running shows Already running. Assign a packet slot appears when OLX holds a listing back over the account’s advert quota. It uses one slot of a prepaid publication packet; if no packet has a slot left, OLX bills a new one at the account’s pricing. Confirm in Confirm the spend. If OLX accepted a purchase but Omnilinker could not confirm it, the message tells you not to buy again. Check the advert in OLX before you try anything else: OLX gives no receipt, so a second attempt may charge twice.

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Troubleshooting

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Permissions

The permissions are in the Marketplaces group. Listings is enough to see account names and the account list on this page; you do not need Marketplace accounts for that.