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The Omnilinker handheld app walks a picker through a pick list: one stop at a time, in the order of the route through the warehouse, with the location, the product, how many to take and the tote each unit goes into. Every scan is checked before anything is recorded, so a wrong location, product or tote is caught on the spot.
Picking needs Packing and picking switched on for your organization, and locations in the warehouse with the stock put away in them (see Locations and labels). The picker needs the Use the handheld app permission and Pick on a handheld under Pick lists.

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Take a pick list

Pick lists are made on the web, for one picker or for anyone. On the handheld’s Home screen:
  • the list you are picking, if any, is on top in an orange card, Resume · stopped and the time of your last step, with how far it got;
  • below it, the next list to take: the next one given to you, or Next in the pool, which anyone may take;
  • the Pick tile opens Pick lists: your lists, then the pool’s.
Tap a list to open it. You can also scan a pick list’s label (OL-P-…) or its cart’s label (OL-C-…) on Home or on Pick lists: the app opens that list where it stands.

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Start on a cart

A list that is not started shows how many orders, units and stops it has, and its tote map: which order goes into which tote. Scan the cart’s label. Its free totes take the orders as on the map, and the list is yours from now on. A list picked by hand, with no totes (one order), offers Start without a cart.

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Pick each stop

Each stop shows Go to location with the location’s code, its level highlighted, the product with its photo, SKU and EAN, and Take with how many units are still to pick, for how many orders and into which totes. The top bar shows the stop number and the units picked so far.
1

Scan the location label

The app checks it is this stop’s location. A product in no location says so: look for it among the units not in a location, then scan it.
2

Scan the product

One scan picks one unit. To take several at once, tap Type how many instead before you scan.
3

Scan the tote

When your organization has Scan the tote for every unit on, the screen shows Put into tote with the tote the unit goes into, the order it is for and its slot on the cart. Scan that tote’s label. A stop for several totes asks for each in turn.
When the stop is done, the next one opens, and Next stop under the scan card says where it is. Wrong product. A product that is not the stop’s turns the screen red with a tone and a vibration: it names what you scanned and what to take instead. Nothing is picked; put it back and scan the right one. Skip, come back moves the stop to the end of your route, for a location you cannot get to now. Undo last scan on the tote step drops the product scan before anything is picked. Undo last pick takes back your last pick for about two minutes after it, while the list is being picked: put the units back in the location the screen names. A pick from no location, a short pick, the pick that finished the list, and a pick of an order whose stock was already taken off the books cannot be undone.

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Report a problem

Tap Problem at a stop and choose what is wrong:
  • Fewer than expected, with how many you found;
  • Damaged;
  • Another product is in this location;
  • Can’t reach the location;
  • Location empty;
  • Can’t find it.
What happens next says what Omnilinker does before you report it. Tap Report and go to next location. Units you found are picked first: scan the location, one of the units and the tote, as for a pick. Omnilinker then looks for the rest in other locations and adds them as new stops at the end of your route. What no location holds is short on the orders, which wait at packing for someone to decide. For Fewer than expected, Location empty and Another product is in this location, the location goes on the To check list in Inventory. Nothing changes a stock quantity by itself.

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Cancelled or changed orders

When an order is cancelled or changed while you pick its list, the app says so after your next scan: it left the list, or it needs fewer units. Do not pick any more for it. Leave what you already put in its tote: it is put back from the tote later.

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Finish and hand over the cart

When every stop is picked or short, the app shows Cart picked with each tote ready or short. Park the cart at a drop location and scan its label: the pack station sees the totes at once, and the cart is free for the next pick list. Keep totes on the cart leaves the hand-over for later: scan the cart’s label on Pick lists when you park it. In a warehouse with no drop location, the cart is free as soon as the list is picked: tap Done.

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When the network drops

Each step is saved on the handheld before it is sent, and sent again with the same key until the server answers, so a step sent twice is recorded once. While a step is being sent the app takes no new scan and plays the error tone. If the app is closed or the device restarts, open the list again: it resumes at the first stop not done.